Upon traveling to San Diego's International Airport, ahead of the NCAA Division I Men's Golf Championship tournament, East Tennessee State University's team had to worry about their golf clubs being broken by airline employees. That is it say, it appears Delta is not a fan of the ETSU golf team, as each player one-by-one witnessed their bags being slammed to the ground, while waiting to deboard their flight.
In a video captured and posted by the golf team's X account, it appears the baggage handler's had a certain unconventional method of throwing the bags on the tarmac right next to the luggage cart trailer, instead of simply moving it closer to the stacks of bags to place gently.
We’re so sorry this is how your golf clubs were handled. It’s not who we are. And we’re working to make it right, so you'll have everything you need to compete at the tournament this weekend.
— Delta (@Delta) May 22, 2024
Nowadays when everyone has a phone, the integrity of workers has been tested like never before. Delta released the following statement to CBS 8 News:
"We apologize to the ETSU Golf team and ask for a mulligan on how their equipment was handled. We're in direct contact with the Bucs to ensure they have what they need to successfully compete in the NCAAs."
Even with the apology, the airline company has received much scrutiny regarding the viral video that has already received almost 10 million views in less than 24 hours.
In regards to ETSU's equipment, the Athletic Director, Dr. Richard Sander did say that some of the players' golf bags had been damaged, but all of the clubs were in tact. Reportedly, Delta has been responsive with helping to amend their wrongs, as they cooperated with the team to reimburse them.
"We're really trying to make sure our guys are focused on their reason for being out there which is to win the national championship," Sander stated. " It's a really good golf team we have and we wanna focus on that."
ETSU's golf team is ranked 21st in the country, and will hope to put this behind them as they compete in the upcoming D1 tournament, which will be held at Omni La Costa Resort & Spa from May 24-May 29.
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